California Privacy Rights
Last updated: 14 September 2026
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (the "CCPA").
Personal information we collect
In the last 12 months we have collected the following categories of personal information from customers and site visitors:
- Identifiers — name, postal address, email address, phone number, account name, IP address, device and online identifiers.
- Customer records — billing and shipping address, and payment information processed by our payment providers (we do not store full card numbers).
- Commercial information — products viewed, carted and purchased, subscription history, returns and support contacts.
- Internet or network activity — pages visited, referring site, session and interaction data collected through cookies and similar technologies.
- Geolocation data — approximate location inferred from IP address.
- Inferences — preferences and characteristics drawn from the above, used to recommend products and tailor marketing.
We collect this information from you directly, automatically as you use the site, and from service providers such as our ecommerce platform, payment processors, shipping carriers and advertising partners. We use it to fulfil orders, run subscriptions, provide support, prevent fraud, improve the store and market to you. We do not knowingly collect personal information from children under 16.
Sale and sharing
We do not sell personal information for money. However, our use of advertising and analytics cookies may be treated as a "sale" or as "sharing" for cross-context behavioural advertising under the CCPA. You can opt out at any time — see Do Not Sell or Share My Personal Information. We do not sell or share the personal information of consumers we know to be under 16.
Sensitive personal information
We do not collect sensitive personal information for the purpose of inferring characteristics about you, and we do not use or disclose it beyond the purposes permitted under the CCPA without offering you a right to limit.
Your rights
- Know — request the categories and specific pieces of personal information we have collected about you, the sources, our purposes, and the third parties we disclose it to.
- Delete — request deletion of personal information we have collected from you, subject to legal exceptions (for example, completing a transaction or complying with tax law).
- Correct — request correction of inaccurate personal information.
- Opt out — opt out of the sale or sharing of your personal information.
- Limit — limit the use and disclosure of sensitive personal information.
- Non-discrimination — we will not deny you goods or services, charge you a different price, or give you a lesser quality of service because you exercised a right.
How to make a request
Email sales@houseofovelle.com with the subject line "California privacy request", or write to us at the address below. We will verify your identity by matching the information you give us against our records, and may ask for additional detail where a request concerns specific pieces of information. We respond within 45 days, and will tell you if we need a further 45 days.
Authorised agents
An authorised agent may submit a request on your behalf with written permission signed by you. We may contact you directly to confirm.
Shine the Light
California Civil Code section 1798.83 permits California residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
Contact
Upsell Guys LLC, DBA House of Ovelle
131 Continental Drive, Suite 305
Newark, DE 19713
United States
sales@houseofovelle.com